Privacy policy
Last Updated: June 2026
At Knitward, we value your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe.
1. The Information We Collect
We only collect the essential information you choose to give us. This includes:
Your Contact Details: Name, email address, and phone number when you fill out an inquiry form, join a workshop waitlist, or subscribe to our newsletter.
Billing Details: Name, billing address, and email address required to send invoices and process payments for workshops or commissions. (Note: We never store your credit card details; all payments are processed securely through our third-party payment provider).
2. How We Use Your Information
We use your data strictly for the following purposes:
To contact you about workshop availability once minimum class numbers are met.
To manage your bookings, commissions, and invoicing.
To send you the Knitward newsletter with studio updates, upcoming classes, and creative news (only if you have opted in to receive it). You can unsubscribe from these emails at any time by clicking the link at the bottom of the email.
3. We Never Sell or Share Your Data
Your trust is incredibly important to us. We do not sell, rent, trade, or share your personal information with any third parties or marketing companies. The only time your data is passed on is to secure, trusted tools required to run our business—such as our invoicing software or our newsletter platform (e.g., Mailchimp)—solely to perform those specific tasks for us.
4. How Long We Keep Your Data
We only keep your information for as long as necessary to provide you with our services, manage our business records, or comply with tax and legal requirements in the UK.
5. Your Rights
Under UK data protection laws, you have the right to look at the information we hold about you, update it if it's incorrect, or ask us to completely delete it from our systems at any time.
Contact Us
If you have any questions about this Privacy Policy or want your data removed, please contact Hania at here.